Privacy Policy
Your privacy is very important to us. This Privacy Policy explains how Chand Books Store ("we," "us," or "our") collects, uses, and protects your personal information when you use our website, place an order, or contact us.
By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you interact with our website or place an order, we collect the following information to process your request and provide you with the best possible service.
Personal Information: This includes your full name, email address, phone number, and shipping address. We collect this information when you place an order, send us a message, or use our contact form.
Order Details: We keep a record of the books you order, the total cost, and your chosen payment method (e.g., Cash on Delivery or Bank Transfer).
2. How We Use Your Information
We use the information we collect for the following purposes:
To Process and Fulfill Your Orders: We use your name, address, and contact number to confirm your order, arrange for delivery, and notify you of its status.
To Provide Customer Support: We use your contact information to respond to your questions, resolve issues, and provide assistance.
To Improve Our Services: We may use aggregated, non-personal data to understand customer preferences and improve our book selection and services.
For Marketing and Promotions: With your consent, we may use your information to send you updates about new arrivals, special offers, and discounts. You can opt out of these communications at any time.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We only share your information with trusted partners to fulfill our business functions:
Courier Services: We share your name, phone number, and shipping address with our courier partners (e.g., Pakistan Post Office, TCS) to ensure your books are delivered successfully.
4. Data Security
We are committed to protecting your personal information. We take reasonable measures to ensure your data is handled securely and is protected against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
Access Your Data: Request a copy of the personal information we hold about you.
Correct Your Data: Ask us to correct any inaccurate or incomplete information.
Delete Your Data: Request
that we delete your personal information, subject to certain legal requirements.
To exercise any of these rights, please contact us at info@chandbookstore.com or 0312-8148952.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this policy periodically for any updates.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By Email: info@chandbookstore.com
By Phone: 0312-8148952
By WhatsApp: 0312-8148952
0 Reviews